Psychotherapy | Counselling | Hypnotherapy
E.mail: namita@alignedmindset.co.uk
Phone: 07305595603
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Vitality- Health Insurance
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Supporting your wellbeing with Cigna Health Insurance
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One in four of us will experience mental health difficulties at some point. If you’re dealing with anxiety, low mood, stress, or the impact of trauma, your Cigna health insurance may help you access timely, evidence-based therapy without a long wait.
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Many Cigna policies include outpatient mental health cover, which can support therapy for concerns such as Stress, anxiety disorders, depression, low mood, PTSD, trauma and more. Typically, your GP provides a referral, Bupa authorises treatment, and we’ll guide you through the next steps and take care of the rest.
Evidence-based approaches to help you get back on track
Psychodynamic
Therapy
Understand the underlying patterns influencing emotions and relationships for deeper, lasting clarity.
Counselling
A supportive space to explore emotions and relationships and create real, lasting change
Acceptance & Commitment Therapy
Practical mindfulness and values-based tools to take meaningful action and build a life that feels more like you, even when things are hard.
Cognitive Behavioural
Therapy
A practical, evidence-based approach that helps you understand how your thoughts, feelings, and behaviours are connected.
Mindfullness
Approaches
Ground yourself in the present, build self-kindness, reduce stress, and respond with clarity rather than react.
Integrative therapy
A flexible approach that draws on different therapeutic methods, tailored to your needs and goals.
Person-centred Therapy
Supportive, empathic therapy that helps you reconnect with yourself and move forward with confidence.
Schema-focused therapies
Identify and shift deep-rooted patterns that shape your emotions, beliefs, and relationships.
Systemic Therapy
Explore how your relationships and wider support networks influence your wellbeing and day-to-day experiences.
Compassion-focused Therapy (CFT)
Build self-compassion to ease shame and soften harsh self-criticism, helping you feel safer within yourself.
Exposure & Relapse Prevention (ERP)
A structured, supportive process to gently confront fears and lessen unhelpful or compulsive patterns.
Hypnotherapy
A gentle, guided approach using focused relaxation and therapeutic suggestions to help you shift unhelpful patterns, build confidence, and support lasting change.
Does Cigna cover therapy?
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In many cases, yes. If your Cigna private health insurance policy includes outpatient mental health / behavioural health cover, talking therapy may be covered once Cigna has confirmed eligibility and approved treatment (where required).
Because Cigna benefits vary by policy and employer scheme, the fastest way to check what you have available is to log into your Cigna member area (or your plan portal) or call the claims team using the number on your Cigna membership card / documents.
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Aligned Mindset Therapy can support Cigna members where treatment is authorised and your policy allows you to use us as your provider (e.g., approved/panel routes, or out-of-network benefits if included).
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What types of therapy does Cigna cover?
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This depends on your policy and what Cigna authorises, but commonly covered talking therapies may include:
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CBT (Cognitive Behavioural Therapy)
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Counselling
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Other evidence-based therapies where clinically appropriate and authorised
(Your Cigna adviser can confirm exactly what your plan covers, any exclusions, and session limits.)
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Do I need a GP referral to start therapy with Cigna?
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Often, you can self-refer, but some policies/schemes may request a GP referral or clinical notes as part of the authorisation process.
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If you’re unsure, contact Cigna first and they’ll tell you what they need for your specific plan.
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How does Cigna therapy work with Aligned Mindset Therapy?
A typical route looks like this:
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Contact Cigna (via your member portal or claims line) to check mental health benefits
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Cigna confirms cover and, where needed, issues an authorisation/approval reference (and the number of sessions approved)
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Book your first session (online or in-person)
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Attend sessions (weekly or as agreed)
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Payment & invoicing
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If direct billing is approved/available, we invoice in line with your authorisation, or
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If your plan requires member payment, you may pay and then claim back from Cigna (we’ll guide you on what Cigna usually needs)
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Is Cigna quicker than the NHS for therapy?
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It can be. NHS waiting times vary by area and service, while private cover can often provide faster access (depending on clinician availability and your policy authorisation steps).
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At Aligned Mindset Therapy, we’ll share current availability and offer the earliest suitable appointments we can.
What mental health concerns can Cigna cover therapy for?
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Approval depends on your policy terms and Cigna’s authorisation process. People commonly seek therapy support for
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Anxiety (panic, social anxiety, health anxiety)
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Depression / low mood
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PTSD / trauma-related difficulties
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Stress and burnout
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Grief and bereavement
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Adjustment and life transitions
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Sleep problems linked to mental health
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(Cigna can confirm what’s covered for your situation.)
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Can I see a therapist online with Cigna?
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Often, yes. Many policies include remote/virtual talking therapy as well as face-to-face sessions, subject to authorisation and provider rules.
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With Aligned Mindset Therapy you can choose
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Online video sessions
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In-person sessions (London clinics)
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Hybrid (a mix of both)
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Will I have to pay anything upfront?
Often, no if your treatment is authorised and direct billing is in place.
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You may need to pay some or all costs if:
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Your policy includes an excess or co-payment
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You reach your annual outpatient/therapy limit
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Your plan only covers specific provider networks and you choose an alternative route
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If anything may be payable, we’ll flag it early so there are no surprises.
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How do I get Cigna pre-authorisation?
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Start your claim via your Cigna member portal or claims line
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Cigna checks your cover and confirms the most appropriate support route
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You receive an authorisation/approval reference (and usually a session allowance)
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Share that with us, and we’ll take it from there
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